- Games and Lobby at Our Casino
- Bonuses and Wagering Terms
- Deposits and withdrawals through our casino
- Player Experience and Player account tools
Games and Lobby at Our Casino
Our lobby opens on a clean grid of categories, and each tile leads to a dedicated page where the conditions, pay tables and betting limits appear up front. At Palm we organise more than 1,200 titles from studios such as NetEnt, Pragmatic Play, Play'n GO, Evolution and Yggdrasil, so the library covers everything from three-reel slot titles to live dealer studios. Slot games are filtered by volatility and by feature, which makes a long list much simpler to work through on a phone screen. Our palm casino gives players access to the games and account tools described here.
The table title section is organised into RNG rooms and running rooms, and every room lists the smallest stake before you sit down. Card fans can select blackjack, baccarat and casino hold'em, while roulette is offered in European, French and Lightning variants. A dedicated jackpot tab displays the progressive slot titles and displays the live meter pulled straight from the game server, so what you see within the lobby matches the prize pool you actually play for.
| Section | What you find | Typical limits |
|---|---|---|
| Video slots | Classic, video and Megaways titles | £0.10 – £100 per spin |
| Jackpot games | Daily, must-drop and networked progressives | £0.20 – £25 per spin |
| RNG table games | Blackjack, roulette, baccarat, casino hold'em | £0.50 – £5,000 per round |
| Live casino | Dealer-led tables, game shows, VIP rooms | £1 – £10,000 per round |
| Instant win | Scratch cards, crash, plinko, keno | £0.10 – £500 per ticket |
If you want to try a slot without making a deposit, the mode for demo play at our casino opens most non-jackpot games with a virtual balance. For anyone who prefers a quick session, the lobby remembers your last five played games so a returning visit lands on the same page within two taps.
Bonuses and Wagering Terms
New players at https://palm-online.co.uk/ casino start with a matched first deposit of 100% up to £200, and the offer is added automatically once the deposit that qualifies clears. Regulars receive weekly complimentary spins, reload offers and tournament tickets, and the page for an offer displays each running campaign with the dates and the qualifying games. Promotions are optional, and you can decline any offer at our cashier before activating it.
Bonus funds carry a 35x wagering requirement on the bonus sum, while free round winnings use a 30x multiplier. Slots count 100% toward wagering, live tables count 10% and most games with jackpots are excluded from bonus play. The maximum stake while a bonus is active is £5 per spin or hand, and any single round above that limit voids the bonus and any winnings linked to it.
| Offer type | Match or value | Wagering | Offer expiry |
|---|---|---|---|
| First deposit match | 100% up to £200 | 35x bonus | 30 days |
| Weekly reload | 50% up to £100 | 35x bonus | 14 days |
| Free spins bundle | 20–100 spins on featured slots | 30x winnings | 7 days |
| Cashback | 10% of net losses, paid in cash | None | Credited Mondays |
| Tournament prize pool | £500 – £25,000 per event | None | Event window |
Winnings from cashback come as real money with no attached playthrough, and prizes from tournaments are treated the same way. Progress on the bonus is tracked within the account dashboard, where the percentage completed refreshes after every settled round so you always see the outstanding wagering in plain figures.
Deposits and withdrawals through our casino
The cashier on our casino platform supports Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, MuchBetter, paysafecard, Trustly and bank payment, and that same method is used for deposits and cashouts wherever the provider allows it. The minimum funding amount is £10, and the smallest permitted withdrawal is £20. Deposits run through instantly for all supported cards and electronic wallets, while withdrawals follow the regular pending window of up to 24 hours before the provider step.
Registered accounts get withdrawals inside one working day for e-wallets and up to three working days for cards, with bank transfers clearing in two to four business days. Players are no fees charged by Palm on deposits or payouts, and any fee shown by your bank or e-wallet provider is outside our control. Monthly cashout limits are £20,000 for regular accounts and larger tiers for verified VIP there, and the limits are listed through the account page before submission of a withdrawal.
Supported payment methods
- Visa, Mastercard, Maestro – instant deposits, 1–3 day withdrawals.
- PayPal, Skrill, Neteller, MuchBetter – instant deposits, same-day withdrawals once approved.
- paysafecard, Trustly – instant deposits, withdrawal to linked bank required.
- Bank transfer – 1–2 day deposits, 2–4 day withdrawals, suited to larger cashouts.
Player Experience and Player account tools
Setting up an account takes under two minutes and requires a verified email, a selected password and basic contact details. The safer gambling tools sit within the account area, and they include limits on deposits, session timers, time-out windows from 24 hours up to six weeks, and full self-exclusion if a longer break is needed. Reality checks appear each 60 minutes by default and can be shortened to each 15 minutes.
Support team at Palm is reached through live chat and email, and the live chat service is manned around the clock by trained support agents. A support centre covers common questions on payments, bonuses and verification, and the same library is searchable straight from the window for chat so you do not have to leave the lobby to discover an answer.
Play on mobile works through a responsive browser version and a dedicated app for iOS and Android, and the app mirrors the same layout as the site on desktop. Push notifications are opt-in, and you can switch off promotional alerts, bonus offers and tournament reminders independently. Game history, transaction history and bonus history are kept within the account for a week, and the same data can be downloaded as a CSV file from the settings page.
In short, our casino focuses on a clear lobby, plain bonus rules, fast payments and practical account controls. Newcomers can browse the collection in mode for demo play, regulars receive regular reloads and tournaments, and verified there unlock elevated limits and a personal account contact. The setup is designed so that every feature is reachable in three taps from the home screen.